Customer Service Officer Vacancy at TotalEnergies
Job Overview
Customer Service Officer
TotalEnergies
Dar es Salaaams
Domain: Sales
Type of contract: Regular position
Experience: Minimum 3 years
Context & Environment
Understanding and follow up of procedures
Undertaking client needs
Understanding customer contracts and terms
Activities
HSEQ: Respect of the Golden rules and all the HSE rules and standards of TotalEnergies by all the staff, contractors, customers…
Receive and process fuel orders
Ensure customer orders are executed and delivered on time as per D+2 procedure.
Prepare and submit customer statements immediately after every end of month.
Reconcile customer accounts whenever necessary.
Follow-up the payments and ensure credit customers are within terms.
Follow-up the opening of new customer accounts.
Follow-up reversals, debit/credit notes for customers whenever necessary.
Create and maintain customer records and files. Ensure the following records are available; Customer orders, payment details, debit/credit notes, statements, correspondence and any other record as directed by Head of Department.
Participate in any marketing activities that improve the sales and profitability of the company
Candidate Profile
University degree in Business Administration/Marketing/Engineering
Minimum of two years work experience and preferably in petroleum industry
Knowledge in MS Office package
Additional Information
TotalEnergies values diversity, promotes individual growth and offers equal opportunity careers.
How to Apply :
Please follow the link provided below.
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